What vehicles are covered by the Family Plan?
Every new Toyota purchased or leased at Fred Anderson Toyota of Asheville gets the full Family Plan coverage you see above. Used Toyota vehicles with under 50,000 miles are also covered by the full Family Plan. For used Toyota vehicles between 50,000 and 100,000 miles, everything but the engine warranty is included. All used vehicles, regardless of make, come with complimentary lifetime oil changes. Diesel engines, turbos, electric, and vehicles used for commercial purposes are not covered
What is covered under the Lifetime Powertrain Warranty?
The main components covered are the engine, transmission, and drive axle. A detailed listing of coverage can be found here.
Does the Family Plan end at any pre-determined date?
The Family Plan has no pre-determined end date. If you purchase a new or pre-owned Toyota from us there is no expiration date.
How does oil changes for life work?
Oil changes for life includes the oil, oil filter, and the labor. The only requirement is that you perform your factory recommended services (in your owner's manual) at Fred Anderson Toyota of Asheville.
When and how do you receive a loaner car?
You can get a loaner car at any time for any maintenance or repair over $300.00.
How does our $500.00 loyalty discount work?
When your vehicle reaches 50,000 miles you will receive a discount card that gives you up to 10% off individual future services.
If I'm out of town and get my vehicle serviced do I void the family plan?
To maintain the Family Plan we require that you service your vehicle at Fred Anderson Toyota, However if a special circumstance arises and you are over 250 miles from the dealership we will not void the Family plan. We will need documentation to maintain the engine guarantee when you return for your next service.
Do I have to do all my repairs at Fred Anderson Toyota of Asheville?
Toyota repair work can be completed at other ASE Certified Technician repair shops excluding services for ToyotaCare, Family Plan and Toyota warranty work. However Fred Anderson has competitive and sometimes lower repair, Tire, and maintenance prices (Brakes, Filters, Alignments) than non-Toyota repair facilities. We also only use factory parts and have certified Toyota Technicians repairing your vehicle.
If I go over the mileage on my maintenance will I void the Family Plan?
Excess wear on a vehicle can occur when maintenance is not performed at the recommended interval. We do require that you do your services within a 1,000 miles of the factory recommended interval.
*Only valid on new Toyota vehicles and pre-owned Toyota with less than 50,000 miles. Free rental car with select new or used vehicle purchase. All Toyota factory-recommended regularly scheduled maintenance must be performed at Fred Anderson Toyota. All discounts through Fred Anderson Toyota. Good at participating dealers. College grad and military rebates not included. See dealer for details.
*The Fred Anderson Family Plan is only valid on new Toyota vehicles and pre-owned Toyota vehicles with less than 50,000 miles. The Family Plan provides additional coverage after ToyotaCare expires. ToyotaCare no cost maintenance covers 2 years or 25K miles whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska. Maintenance beyond 2 years/25K miles is provided by the dealership. The services include all regularly scheduled maintenance items at the scheduled maintenance intervals as outlined in your owner's manual. The regularly scheduled maintenance must be performed at Fred Anderson Toyota. All discounts through Fred Anderson Toyota. Family Plan benefits are non-transferable. Factory recommended oil changes totaling $519.92, rental vehicles during regularly scheduled maintenance totaling $79.90, limited powertrain warranty totaling $2150, and $500 loyalty discounts equals $3,408.82 advantage. College grad and military rebates not included. See dealer for details.